Payments: When You Want Urgent Solutions Today
Payments. As the patient balance increases with higher com pays and deductibles, ebix, Inc. has partnered with a new entity to offer additional services for our clients. Specifically, this new service aims to reduce the current fees you are paying on your credit card transactions and provide the ability to collect more dollars from patients who continue to have higher and more financial responsibilities.
The ebix team is excited to announce our new partnership with Data Media Associates (DMA) and WorldPay Merchant Service Vendor. Together, they will help us offer a new process for patient statements and new options for patients to pay their bills. Therefore, using these services, your patients will no longer need to phone or mail in their credit card payments. They will be able to pay online or by phone, 24/7. Faster patient payment plans under this arrangement can be auto-drawn using a card on file. Furthermore, patients on a payment plan will no longer need to process their card payments manually every month.
Faster Patient Payments
When ebix clients choose to utilize this new service ebix, Inc. is offering, it has the potential for:
- Saving on current credit card fees.
- Higher rates of collections from self-pay patients and patient responsibilities.
- Pay a balance 24/7
- Utilize an automated teller 24/7
- Store a credit card on file and create customized payment arrangements.
For instance, patients can take advantage of our user-friendly payment portal, designed to facilitate quick and efficient transactions. For example, this online platform allows you to make payments securely and conveniently at any time. If you have questions or need assistance regarding your payments, our dedicated telephone service line is available to help you.
Our team of knowledgeable representatives is ready to provide support and answer any inquiries you might have about the payment process or your account. Whether you need guidance on making a payment or have concerns about your billing statement, we are here to assist you.
In addition to the payment portal, patients can also reach out to our reception team at Ebix, who can provide further assistance with payment-related issues and account management. We are committed to ensuring you have a seamless experience with your billing and payment needs.
Finally, through our partnership with DMA and WorldPay merchant services, we can improve collections by offering multiple payment options.
