As patient balance is increasing with higher com pays and deductibles, ebix, Inc. has partnered with a new entity to offer additional services for, our clients. The goal of this new service is to reduce the current fees you are paying on your credit card transactions and provide the ability to collect more dollars from patients who continue to have higher and more financial responsibilities.
The ebix team is excited to announce our new partnership with Data Media Associates (DMA) and WorldPay Merchant Service Vendor. Together, they will help us offer a new process for patient statements and new options for patients to pay their bills. Using these services, your patients will no longer need to phone or mail in their credit card payments. They will be able to pay online or by phone, 24/7. Faster patient payment plans made under this arrangement can be auto-drawn using a card on file. Patients on a payment plan will no longer need to process their card payment manually every month.
When ebix clients choose to utilize this new service ebix, Inc. is offering, it has the potential for:
In addition to utilizing the payment portal, patients also have the option of calling the telephone service line to pay or contacting our reception team at ebix. Both telephone lines with be available on the statement once received by the patient.
Through our partnership with DMA and WorldPay merchant services, we are able to improve collections by offering multiple pay options.