There is a learning curve to be surmounted when beginning to bill for any specialty. Ever-changing payor rules and mandates, specialty coding, and billing requirements can be tough to navigate for providers as well as for billing staff. Many times billers depend on providers to share appropriate CPT and ICD codes. Only providers may not be up to date on the latest coding guidelines. This lack of knowledge and coding experience can place a handicap on your receivables. ebix, Inc. understands that each specialty brings its own set of challenges. Accordingly, we work to develop custom workflows and a unique set of coding rules based on services provided by your healthcare organization.
We are silent partners with specialty physicians in the following medical practices.
Anesthesiologists Cardiology Cardiothoracic & Endovascular Surgery Chiropractic Services Emergency Medicine Family Medicine Geriatric Medicine Gastroenterology Hospitalist Infectious Disease Internal Medicine OB/GYN Orthopedic Surgery Pain Management Pediatrics Physical Therapy Plastic Surgery Podiatry Pulmonology Radiology Urgent Care Urology And many more…
Today, managing the business side of medical practice has become more expensive and time-consuming due to increasingly complex regulations and decreasing reimbursements. If you are running a private practice and looking to get a new medical billing service, ebix, Inc. is the answer. Our detail-oriented team thoroughly understands all the codes and modifiers. We can help you improve your revenue.
Accordingly, ebix, Inc. is a trusted advisor to our clients in terms of protecting their financial future. As a leading medical billing company, we know how to position our client’s practice for sustainable and immediate success within their industry. Whether you are looking to enhance operational performance or increase revenue, we have got your back. You may be pleased to know that we also have our proprietary billing software that effortlessly adapts to industry changes.
Experienced Medical Billing Services will get you more.
- Initial Credentialing is Free. Our expert staff reaches out to the carriers of your choice to obtain network status. Namely, free at a startup and a very reasonable fee per provider afterward.
- Fee Schedule Analysis. We will help research appropriate change levels. We enter the allowed amounts from the network contracts obtained to track and uncover any improper reimbursements.
- Workflow Consulting. Our management staff has over 100 years of combined experience. Therefore, we can advise you on the best practices to build a team and processes that ensure results.
- Carrier Contract Advice. Consequently, there are pitfalls to avoid in contracts and situations that may cause you to choose non-network status with challenging carriers. We have additional expert resources to bring help when necessary.
- Coding Expertise. The ebix team offers certified coding staff to “abstract” codes from provider documentation, or review what you’ve coded for accuracy and completeness. Additional revenue opportunities plus compliance and audit survival are the results of our efforts. We offer Chart auditing services and provider/staff education.
- Fees based on Results. We don’t get paid until we’ve obtained reimbursement for you.
- No Surprises. No additional charges for postage, claims, statements, or custom report/data analytics needs.
- Fast Claim Submission. Don’t suffer from delays or write-offs from inappropriate submissions. Your billing will be submitted promptly after receipt.
- Up to 10% Better Reimbursements.
Medical Coding Compliance
The ebix Billing Services team has a strong reputation as an expert in medical coding service. By and large, medical billing begins with accurate and complete documentation in the medical record. Hence, coding is the way your intellectual services and labor translated into a code used to bill insurance and document the value of your service.
Perhaps most noteworthy are the ICD-10 codes. The ICD-10 is currently the cornerstone of classifying diseases, injuries, health encounters, and inpatient procedures in morbidity settings. Because of this, the ebix, Inc. team has honed medical coding skills and business processes to meet the needs of independent physicians.
Therefore, the transforming of a provider’s narrative or description of the disease, injury, and procedures into universal medical code numbers for the insurance claim is the fundamental purpose of medical coding. For this reason, our team of professional certified medical coders ensures higher reimbursement by properly aligning services with a medical diagnosis. Consequently, this doesn’t just assure you that reimbursed. It will also minimize denials resulting from the incorrect association of diagnosis and procedure codes.
Our financial reporting gives you the insight you need to address the root causes of charge issues, resolve process inefficiencies, improve coding compliance, and ensure the integrity of all claims. Office Managers and Administrators can quickly review performance and trends, drill down into the data to analyze root cause by reason, evaluate payer performance, and the financial impact of claim denials.
Examples of some of the financial reports we provide (above and beyond the regular month-end reports that give details around charges, collections, and your AR) include:
- Charge & Revenue Analysis – evaluate financial ratios versus MGMA benchmarks
- Coding Analysis – identify potential under, over and incorrect coding scenarios
- Procedure Analysis – analyze top CPT codes for cost-benefit Analysis
- Payer Reimbursement Analysis – assess which payers consistently slow up payments through unnecessary denials and “lost” claims
- Provider & Staff Productivity Analysis – evaluate provider and staff productivity based on the specific place of service, revenue and RVU’s
- AR Aging Analysis – velocity of payments per payer and CPT respectively
Minimize Medical Claim Denials
Based on our experience working with physicians and healthcare organizations, we understand that the revenue cycle success starts at the patient registration and continues throughout the claims cycle. Accuracy of patient demographics and financial information upfront results in reduced denials, fewer rejected claims, and fewer returned statements. Claim cleanliness is the critical component that stops the denial from origination, and the following parameters impact it:
- Patient registration data quality
- Non-covered services and medical necessity management
- Eligibility and benefits coverage
- Clinical documentation quality
- Claim editing
- Payor rules & mandates